Support
We're here to help. Find answers below or reach out anytime.
Email Us
hello@sketch22studio.com
We respond within 24 hours
Support Hours
Mon – Fri, 9am – 6pm EST
Weekend support via email
Frequently Asked Questions
How do I find and book a local pro?
Browse the app categories, select the service you need, and choose between on-demand or scheduled. Click "Service Now" to alert all pros in your zoning area — the first available pro can be at your location within the hour.
How do payments work?
Pay pros directly or through secure Stripe payments in the app. You can also use Buy Now Pay Later to get service now and pay over time with 0% interest. Pros pay as low as 2% lead fees only upon completion of service — no add fees.
Is my address shared with pros?
Your address is only shared with the service provider you choose, and only after you accept their proposal. Your privacy and safety are our top priority.
How do I become a pro or entrepreneur on the platform?
Build your free Business Social Profile, upload your license and certifications, set your own prices, and start receiving job alerts in your area. Jr. Entrepreneurs can get a business license for just $10 in as little as 10 minutes.
Can I message and chat with pros in the app?
Yes — message and chat directly in the app, join the community social page, post deals and photos of your work, and build your reputation with reviews.
How do I delete my account?
You can permanently delete your account and all associated data from the Privacy Policy page. This action cannot be undone.